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What You Agree To When You Use facai77

Using facai77 means you accept these terms as they apply in your region. Access to our lobby, wallet features, and payment options — including bKash, Nagad, and Rocket — depends on your local law and whether your region is eligible.

Jurisdiction-dependent accessbKash, Nagad, Rocket wallet rulesAccount holder responsibilitiesFair use conditions
facai77 What You Agree To When You Use facai77
HOW WE HANDLE YOUR DATA

Account Security, Data, and Your Rights

We take the handling of your account information seriously. Here is how we manage it and what you can do if you need to make changes.

Data Retention

We keep account records for as long as required by applicable rules. You can request a summary of what we hold by contacting support with your account ID.

Cookie Use

Our platform uses cookies to keep your session active and to remember your wallet preference — bKash, Nagad, or Rocket. You can manage cookie settings in your browser.

Account Security

Account access is protected by OTP verification tied to your registered mobile number. Never share your OTP. If you suspect unauthorised access, contact support immediately.

Requesting Changes

To update personal details, close your account, or ask about data held on you, submit a written request through email support with your account ID attached.

LEGAL CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about these terms, your account status, or a transaction dispute involving bKash, Nagad, or Rocket, our support team handles legal and account queries directly. Bring your account details and the relevant transaction reference when you get in touch.

Live Chat Open the chat window from your account dashboard. Available for account and legal queries; response times vary by queue.
Email Support Send your query with your account ID and a clear description of the issue. We respond to legal and policy questions in writing.
Help Centre The help centre covers account rules, wallet policies, and eligibility conditions. Check there first for answers to common legal questions.

Common Questions About Our Terms and Your Account

Real questions about how these terms work in practice, answered plainly.

Access depends on your local law and whether your location falls within our eligible regions. We do not provide legal advice; check the rules that apply where you are before registering.

No. Our terms require that the wallet you use for deposits and withdrawals belongs to you. Using another person's wallet may result in your transaction being reversed and your account reviewed.

We post updates on this page. Continuing to use the platform after a change is posted means you accept the revised terms. Check this page periodically if you want to stay current.

Send a written request to our email support channel with your account ID. We will confirm what information we hold and how it is used, in line with applicable rules.

Contact support immediately via live chat or email. We can place a temporary hold on your account while we investigate. Have your registered mobile number ready for OTP verification.

Yes. We may suspend or close accounts that breach these terms, including misuse of wallet payments or access from ineligible regions. We will notify you where we are permitted to do so.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.